Depending on your desktop model you can find it on the side, top, front or back of the computer. For All-in-One PCs you will find it on the back. If your computer is currently functioning you can find the serial number by using a simple keyboard command.
Need help? Locate the product label. For almost all HP products, the product information label can be found from one of the following locations : A label attached to the product usually on the underside Laser etching on the surface of the product Inside the battery compartment A purchase invoice or receipt Product packaging or shipping box Documentation that came with the product. Examples of where to find your product information label.
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Or, view all available drivers for your product below. Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software.
Check now. The list of recommended drivers for your product has not changed since the last time you visited this page.
Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?
Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Product Homepage. Software and drivers for Choose a different product Choose a different OS. Download and Install Assistant. Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
It is recommended you update your HP Drivers regularly in order to avoid conflicts. Driver updates are required for all HP laptops, Printers and other devices. Start Download. If you need to download HP Drivers then you have two options.
You can manually download and install the Drivers or if you have less time or experience, you can choose the automatic Driver update option. If you have the model and serial number of your printer or HP device experiencing problems , then you may be able to download the HP printer drivers directly from their website.
Active hours: Prevent your computer from updating during those hours that you are working. Optional updates: Select available feature, quality, and driver updates. Delivery Optimization: Download Windows updates from other computer, which can be faster. Recovery: Troubleshoot problems without resetting your PC, reset your PC, remove the latest updates, or configure advanced startup options. Restart apps: Enables apps to automatically restart when you sign out or sign in.
Configured update policies: Configure update policies on your device. Update options : Enable Windows Update to update other Microsoft product drivers and apps when updating Windows.
Also allows Windows Update to download and install updates as they become available, or set it to wait for your approval to help manage data on a limited data plan. Update notifications : Enable Windows to prompt you when you need to restart your computer to finish an update.
Delivery optimization : Download Windows updates from other computers, which can be faster. Privacy settings : Change how apps access personal information. In Windows, search for and open System Configuration. Find the antivirus software in the list, select it, and then click Disable.
In the System Configuration window, click the Services tab. Check the Hide all Microsoft services box, and then click Disable all. Click each enabled startup item, select Disable , and then close Task Manager. In the System Configuration window, click OK. In the Run box, type Services. In the Services list, look for the following services:. Background Intelligent Transfer Service. Cryptographic Services. Windows Updates. Right-click each of them, and then select Restart. In Windows, search for Command Prompt , and then select Run as administrator.
In the Command Prompt window, type the following commands, pressing enter after each. A list of files in the Temp folder is displayed. Rename the SoftwareDistribution and catroot2 folders to SoftwareDistribution. Search for Command Prompt again, and then select Run as administrator. At the prompt, type the following commands, pressing enter after each.
Restart the computer, and then try to install updates. If the issue persists, contact HP Customer Support. In some cases, updates might be controlled in a network-related environment. Not all drivers and software are available through Windows Update.
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